COOKIE POLICY

COOKIE POLICY 

Cookies

A cookie is a small file of letters and numbers that we will store on your browser or the hard drive of your computer.  Cookies collect information about how you browse a website and allow the website to remember your preferences and tailor your experience of that website to best suit you.

Our website uses cookies to provide you with the best experience when browsing.

Types of cookies we use:

Persistent cookies: These are cookies which help us to provide you with a better website, by enabling us to monitor which pages you find useful and those which you do not.

Session cookies: These are cookies which remember your selections when using the web booking systems. They are essential to the working of the website and if disabled you will not be able to use this part of the site.

Analytical/performance cookies: These are cookies that allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when using it. This helps us to improve the way our website works, e.g. by ensuring that users can easily find what they are looking for.  We use several different tools to help with this, including those provided by third parties.

Analytical performance cookies are also used to provide aggregated statistics on visitors to our website and their browsing behaviour.  When we use data for this purpose, it will be aggregated and anonymised so you can’t be identified.

Marketing cookies: These record your visit to our website, the pages visited and links you have followed.  We use this information to make our website more relevant to your interest and may also share this information with third parties for this purpose

Google AdSense Cookies – used by Google to report anonymous data for future marketing use.

Google Analytics Cookies – used to understand more about how the site is being used to help improve the user experience however all data is anonymous.

Hotjar Enabled Site – in a similar way to Google we use Hotjar to understand how people use the website but all data is anonymised.

Mapping – we track your location in order to be able to provide directions and maps through Google and Mapbox.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies based on implied consent, but you can modify your browser setting to decline cookies if you prefer although this may prevent you from taking full advantage of the website.

Third Parties

Third parties, such as online reservations systems, Google and social media websites that feature on our website may also use cookies to ensure their features and processes work properly. Please note we are not responsible for cookie usage on these websites and features

Social Media

If you click on social buttons to share or bookmark pages you should be aware that these sites are likely to be collecting information about what you do on our web site and the wider internet – this may include Google and Facebook amongst others. You should check these sites respective privacy policy in order to find out what they are doing with your personal information and how to opt out or delete your information.

Email Newsletter Signup

We only use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you if you have signed up and given us explicit consent to do so. We do not sell customer data or mailing lists to any third parties. We only share your information with our trusted email service provider to ensure we can fulfil our service you’ve requested and consented to. You may opt- out of receiving these communications from us by following the unsubscribe link provided in any email we send.

Accuracy of details

Whilst we have tried to ensure that all information about the properties, facilities, attractions and events is accurate, we cannot accept responsibility if this is not the case.  Please do remember that facilities may alter from time to time and Daniel Thwaites cannot be held responsible for any changes that occur or any errors or omissions in respect of the information.  Liability is therefore excluded for any loss of expense incurred further to reliance upon such information.

Useful Links

Information Commissioners Office (http://www.ico.gov.uk)– As the independent arbiter of information rights, the Information Commissioner has been charged with regulating the new rules for websites aimed at UK consumers.

Intellectual Property

The information contained on this Site may contain or be subject to trade marks, copyright, database rights or other intellectual property rights belonging to Daniel Thwaites and/or any Licensor of Daniel Thwaites.  No Licence in respect of such intellectual property rights is granted and save for displaying the information on your computer screen and/or printing one copy for your own personal records, you may not reproduce, modify, copy, publish, distribute or make available to the public any of the information accessed on this Site without prior written consent.

Choice of law

These Terms and Conditions are subject to English Law and any dispute in relation to them shall be subject to the exclusive jurisdiction of the English Courts.

Registered Company Name:          Daniel Thwaites PLC

Registered Company Number:      00051702

Registered Company Address:       Myerscough Road, Mellor Brook, BB2 7LB

Contact Details

If you have any requests concerning your personal information or any queries with regard to the capture, storage and use of personal information please contact our Data Protection Officer at Daniel Thwaites:

Email address: dataprotectionofficer@thwaites.co.uk.

Phone: 01254 686868

Postal Address: Daniel Thwaites PLC, Myerscough Road, Mellor Brook, Blackburn, Lancs., BB2 7LB